Why do some companies achieve unlimited, outrageous results while others continually wallow and remain stuck in the muddy pool of mediocrity? The answer is simple: Using the Power of “Big Team – Small Team” integration: the ability to communicate and work in teams across the entire organization with razor sharp accuracy. Any organization can achieve outstanding results and success if it has a superior “soft skills” foundation which includes: great communication, outrageous unified teamwork and amazing leadership with qualified risk taking.

Management is the art of utilizing personnel to accomplish various tasks. Understanding the difference between leadership and management is a fundamental premise of modern business. Looking at various leadership styles (ranging from lassie-faire to authoritarian) will help you understand your own style. Since management is ultimately about people and relationships, an initial analysis of the balance between task orientation and people pleasing will be part of this course.

Custom Workshops and courses are available on a wide variety of topics in most field of business. Since ACT has access to a comprehensive bank of expert consultants from colleges, universities, and institutions around the world, most topics can be covered.

Various lengths of lead time may be necessary in preparing customized programs, and my require required depending on the complexity and nature of the topic of interest. Please contact any of our representatives to discuss your specific needs for customized training programs.

The Emotional Quotient is a very highly validated and popular assessment that helps participants to understand their degree of emotional maturity and mastery. Studies have repeatedly shown that it is the level of EQ that determines success in business as well as personal life.

Teaching and Facilitating are both very complex professions that require enormous amounts of preparation in order to do a good job in the classroom. There is an old saying that all facilitators can be teachers but not all teachers can be facilitators. Teachers convey knowledge and give information to their students (no matter how old the student, the principles of learning are always the same.) Facilitators provide knowledge but also help the students to learn by understanding the processes behind the knowledge and the facts.

Based on the EQi assessment, learn how to improve you most valuable asset: People. Improve your own and others Personal Awareness and Personal Mastery as well as Social Awareness and Social Mastery.

Whether you are in management, sales, customer service or and at an executive level, understanding your self and your impact on others will help to improve your “soft skills” (communication, teamwork, leadership, strategic planning) and allow you to improve your overall performance and the “hard skills” that drive your organization.

Leadership is the ability to take qualified risks with the expectation of receiving a substantial return on personal and emotional investment. By looking at the traits of successful managers and executives in many fields, it will be possible to glean their most important traits and see how you compare.

Managing stress has become a major area for mastery in this day and age of constant change. Managing stress includes knowing your self and taking charge of your mental, emotional and physical stress. To truly manage stress, it is also necessary to learn how to control the precursors of stress earlier in the chain of events through proactive planning thus reducing the likelihood of these events inducing stress. Understanding the difference between psychogenic and psychosomatic stress will help to improve overall control of stress.

The Myers Briggs is widely used and assesses 4 pairs of character traits on a continuum. The first set of mental preferences relates to how people "Perceive" or take in information. The second set of mental preferences identifies how people form "Judgments" or make decisions. The third set of mental preferences identifies how people get their “Energy”. The fourth set of mental preferences identifies “Life Management Orientation”

How well we communicate affects productivity at every level. This course is designed to help groups and teams within any organization learn the basics of communicating effectively within the corporate structure.

Topics covered include: One way and two way communications, The Power of Feedback Loops, Vertical and horizontal communication, Interpersonal communications, Listening Styles, Verbal and non-verbal communication, Communicating under pressure, and much more.

Profile Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it the ideal choice for your business.

Profile Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths and alerts the team leader to potential problems.

Profiles CheckPoint™ is a powerful professional development tool, that positively impacts an individual’s growth and career, and an organization’s success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant’s competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.

Profiles Step One Survey II is a scientifically designed assessment tool that evaluates job applicants for integrity, substance abuse, reliability, and work ethic. The SOS II empowers you with a structured system to objectively obtain better information, identify the best candidates, and conduct better interviews.